Why we built this
My son has been removed from four group chats. Twice from his own class group — the one where the homework gets posted, where the plans for the weekend get made, where being outside of it means being outside of everything.
Every time, the shape was identical. Someone did not reply. He asked if they were angry. He asked again. He asked what he had done. By the time I saw his phone it was over, and the part that broke me was not the removal. It was that he genuinely did not know what had happened. He could not reconstruct it. He had lost friends and could not tell me why.
Nothing on his phone was built to help him. Monitoring apps would have told me afterwards, which is useful for me and useless for him. Social skills apps taught him rules on a Sunday that he could not reach for on a Tuesday night. What he needed was something present in the ten seconds while it was happening, that knew who he was talking to and could say the one thing that would land.
He didn't need a rule. He needed someone to catch his hand.Founder, Rega


